Everything You Need to Own Your Post-Purchase Experience
RepSentry is the complete platform for building direct customer relationships, gathering authentic feedback, and protecting your brand reputation across all marketplaces.
The Complete Post-Purchase Intelligence Platform
Every feature is designed to help you understand your customers better, resolve issues faster, and build a brand that thrives on any marketplace.
The Feedback Funnel
Private intelligence gathering for smarter decisions
Collect honest, private feedback directly from your customers. Our intelligent system captures sentiment data that stays completely internal to your business. Happy customers share positive experiences, while customers with issues connect directly with you—all within our private platform.
100% Private Feedback Collection
All ratings and comments stay internal for your eyes only
Real-Time Sentiment Tracking
Instantly know how customers feel about their purchase
Direct Problem Resolution
Connect with unhappy customers before issues escalate
Customer Feedback
Private rating & comments
Happy Customers
Share positive experiences
Need Support
Connect directly with you
Your Private Intelligence
All feedback data stays 100% internal
Analyze trends • Spot issues • Make improvements
Automated Order Verification
Zero fraud, zero manual work, zero worries
Connect directly to marketplace APIs to instantly verify every order. No more Excel spreadsheets, no more fraud, no more wasted time. Every redemption is authenticated in real-time against official order data.
Real-Time API Verification
Instantly verify orders against official marketplace data
SKU-Level Precision
Ensure customers actually bought your specific product
Duplicate Prevention
One order, one redemption—automatically enforced
Direct Customer Relationships
Build your own audience, on your terms
Every interaction captures verified customer data, building your most valuable business asset: a direct email list of actual buyers. No more being held hostage by marketplace algorithms.
Verified Buyer Email List
Every email is from a confirmed purchaser of your products
Segmentation & Tags
Organize customers by product, satisfaction, and behavior
Export & Integration Ready
Sync with your favorite email marketing tools
Customer Database
2,847 contactsJohn Doe
john@example.com
Sarah Miller
sarah@example.com
Mike Johnson
mike@example.com
Flexible Gift Options
Delight customers with valuable thank-you gifts
Offer digital downloads, discount codes, extended warranties, or even physical gifts. Our platform handles delivery automatically, ensuring every customer feels valued and appreciated.
Digital Asset Delivery
PDFs, guides, and downloads delivered instantly
Single-Use Promo Codes
Unique discount codes for each customer
Physical Fulfillment Support
Collect addresses for bonus gifts (Growth plan)
Digital Guide
PDF Download
Promo Code
20% OFF
Bonus Gift
Physical Item
Warranty+
+1 Year
Actionable Analytics
Turn data into competitive advantage
Go beyond vanity metrics. Our analytics show you exactly what's working, what's not, and why. Track redemption rates, sentiment trends, and customer feedback patterns to make data-driven decisions.
Sentiment Tracking
Monitor customer satisfaction trends over time
Campaign Performance
See which products and offers drive engagement
Issue Detection
Spot product problems before they escalate
Analytics Overview
92%
Satisfaction Rate
3.2k
Redemptions
Sentiment Trend
Common Feedback
Built for Scale, Designed for Growth
RepSentry isn't just another tool—it's a complete platform engineered to grow with your business across any marketplace.
Multi-Marketplace Ready
One subscription covers all platforms. Start with Amazon, expand to TikTok Shop, Shopify, and beyond—all included in your plan.
Your Brand, Front & Center
Fully customizable landing pages with your logo, colors, and messaging. Remove RepSentry branding on paid plans for a completely white-label experience.
Official API Integrations
Direct connections to Amazon SP-API, TikTok Shop API, and more. Automated verification, official review requests, and real-time order data.
Mobile-First Design
Over 80% of customers scan QR codes on mobile. Our redemption flow is optimized for one-handed use with large buttons and minimal typing.
Enterprise Security
Bank-level encryption, secure API token storage, and GDPR-compliant data handling. Your customer data is protected by industry-leading security practices.
Set It & Forget It
Automated email follow-ups, scheduled official review requests, and intelligent campaign triggers. RepSentry works 24/7 so you can focus on growing your business.
Features That Scale With Your Business
Start free and unlock more powerful features as you grow. Every plan includes all marketplaces.
Free
$0
forever
- 10 redemptions/month
- 1 active campaign
Starter
$39
per month
- 100 redemptions/month
- 5 active campaigns
Growth
$99
per month
- 1,000 redemptions/month
- Unlimited active campaigns
Enterprise
Custom
let's talk
- Unlimited volume
- Custom solutions
Ready to Transform Your Post-Purchase Experience?
Join the brands using RepSentry to build direct customer relationships and protect their reputation across every marketplace.
Gather Actionable Intelligence
Understand your customers and product flaws with private feedback.
Build Direct Customer Relationships
Turn anonymous buyers into a loyal email list you own.
Protect Your Brand's Reputation
Resolve issues privately before they become public 1-star reviews.
No credit card required
Setup takes less than 30 minutes