Turn Your Customers into Your Best Advocates.
RepSentry is the post-purchase platform for top e-commerce brands. We help you gather authentic feedback, build your customer list, and drive long-term loyalty—wherever you sell.
Amazon
Purchase
TikTok Shop
Order
Shopify
Order
Build Audience
& Goodwill
Resolve Issues
& Gather Insights
Whether you sell on one marketplace or many, RepSentry scales with you. Choose your platform below to see a tailored experience or scroll down for an overview of our platform.
From Anonymous Order to Loyal Customer.
RepSentry turns the anonymous post-purchase moment into your most powerful channel for brand growth. Here's our simple 3-step process to build lasting customer relationships.
Engage with a Thank-You Gift
A customer scans your product insert's QR code to claim a thank-you gift you've offered - like an extended warranty, a helpful eBook, or a discount on their next purchase. This simple, valuable exchange is the first step in building a genuine customer relationship.
Gather Private Intelligence
Our Feedback Funnel privately asks customers for a quick rating of their experience. This crucial step lets you instantly identify your brand advocates and provides a direct, private channel for customers with issues to speak with you first.
Build Lasting Brand Assets
Happy customers are delighted, unhappy customers are supported, and every interaction builds your most valuable assets: a direct customer email list, authentic user-generated content, and lasting brand loyalty.
The RepSentry Difference
Transform your customer feedback from a liability into your greatest competitive advantage
Without RepSentry
Public negative feedback damages your brand
One bad review can tank your conversion rate
No direct customer relationships
Marketplaces block all direct communication
Compliance & platform risk
One wrong move could suspend your account
Reactive damage control
Always playing catch-up with problems
With RepSentry
Proactive issue resolution
Address concerns before they impact your brand publicly
Build customer relationships
Create your own email list for marketing
100% Compliant & Safe
Sleep easy knowing you're protected
Proactive customer service
Stay ahead of problems automatically
Reduction in negative reviews
More customer feedback
Better customer experience
You're missing crucial opportunities to connect with your customers.
E-commerce brands face an uphill battle when it comes to post-purchase engagement. Platform restrictions create barriers that prevent you from building the customer relationships that drive long-term success.
Lost Sales
Fear of the 1-star review haunts every seller. One bad day, one unhappy customer, and your conversion rate plummets while competitors surge ahead.
No Customer Connection
Walls between you and your buyers mean you can't build relationships, gather feedback, or turn customers into brand advocates.
Compliance Risk
The complexity of platform compliance across multiple marketplaces keeps you awake at night. One misstep in customer engagement could impact your entire business.
of buyers won't purchase from listings with recent negative reviews
higher conversion rates for products with 4+ star ratings
customer lifetime value when you can't build direct relationships
Features Designed for Serious Brands
RepSentry's advanced features work together to create a complete post-purchase system, turning every customer interaction into valuable brand assets.
Intelligent Feedback Funnel
Automatically route customers based on their sentiment.
Platform-Native Verification
Securely verify purchases using official marketplace APIs.
Gift & Offer Customization
Offer digital guides, unique promo codes, or let customers choose their gift.
Automated Follow-Ups
Re-engage customers at the perfect moment to maximize results.
See RepSentry in Action
Discover how RepSentry's intelligent system protects your brand and grows your business in real-world scenarios that every e-commerce seller faces.
Protecting Your Critical Launch Phase
A new product's rating is fragile. A few early, negative reviews can kill its momentum. The RepSentry Feedback Funnel acts as your quality control system, capturing private feedback from any unhappy early customers so you can solve their issues directly, while enabling satisfied customers to become brand advocates through official platform channels.
Containing a Bad Batch
A supplier sends a batch with a minor defect. Without RepSentry, you only discover issues after public damage is done. With RepSentry, you get immediate private feedback alerts that let you take action.
Stop Renting Your Customer Relationships. Start Owning Them.
It's time to build a brand that lasts. Start for free today and see how easy it is to create exceptional post-purchase experiences that drive real growth.
Gather Actionable Intelligence
Understand your customers and product flaws with private feedback.
Build Direct Customer Relationships
Turn anonymous buyers into a loyal email list you own.
Protect Your Brand's Reputation
Resolve issues privately before they become public 1-star reviews.
No credit card required
Setup takes less than 30 minutes
A Complete Toolkit for Post-Purchase Growth
Build Authentic Social Proof
Delight happy customers and leverage official platform tools to encourage authentic feedback that strengthens your brand reputation.
Protect Your Brand
Use our Feedback Funnel to resolve issues with unhappy customers privately before they result in damaging public feedback.
Gather Product Intelligence
Go beyond ratings. Use micro-surveys and private feedback to understand who your customers are and why they buy.
Collect User-Generated Content
Create automated flows that encourage your customers to create powerful video testimonials and photos for your social channels.